Delivery & Returns

Please read down the page to see all options and terms for delivery and returns.

Delivery:

We aim to despatch all orders received before 1 PM the same day (Mon - Fri - Excluding public holidays), Delivery charges are based on the total order weight. The cost of delivery is displayed on the checkout page, delivery surcharges may apply to some remote areas - if your order is affected we will contact you.

None of our delivery services offer a guaranteed delivery date/speed, the timescales shown are estimates only – we don't offer compensation for late deliveries.

Currently, we use both Royal Mail and ParcelForce for delivery. Postage rates are based on the total order value & weight.

We do not ship to Guernsey or Jersey.

Returns:

We will happily exchange or refund any item returned unused and unmarked within 14 days of delivery, all items have a 12-month warranty. Our returns address:
J S Ramsbottom
West House
Bracewell Avenue
POULTON-LE-FYLDE
FY6 8JF

Please note: We are 100% mail order only.