Delivery & Returns

Delivery:

We aim to despatch all orders received before 1PM the same day (Mon - Fri - Excluding public holidays), delivery charges are based on the total order weight. The cost of delivery is displayed on the checkout page, delivery surcharges may apply to some remote areas - if your order is affected we will contact you.

Non of our delivery services offer a guaranteed delivery date / speed, timescales shown are estimates only – we don't offer compensation for late deliveries.

Currently we use both Royal Mail and Yodel for delivery. Postage rates are based on the total order value & weight.

We do not ship to Guernsey or Jersey.

Returns:

We will happily exchange or refund any item returned unused and unmarked within 14 days of delivery, all items have a 12 month warranty. Our returns address:
J S Ramsbottom
West House
Bracewell Avenue
POULTON-LE-FYLDE
FY6 8JF

Please note: We are 100% mail order only.

Gunsafe Delivery Information:

All gunsafes are sent direct from Brattonsound, delivery approx. 2 - 3 weeks (longer over holiday periods).

Brattonsound telephone all customers when despatching to confirm an accurate delivery date - please remember to enter a valid daytime telephone number when ordering.

Delivery to non mainland addresses (inc. NI & IOM) is extra PLEASE contact us before buying.